Dedicated bilingual agents in U.S. time zones. Healthcare and logistics support tailored to your business — typically reducing staffing costs by up to 40% compared with U.S.-based hires.
✓ Industry-Trained Staff ✓ U.S. Time Zones ✓ Bilingual Support ✓ Flexible Engagements
Traditional
High fixed payroll costs
Expensive benefits & insurance
Office overhead & equipment
Smart Model
Total Cost Savings
30-40%
Maintains service levels while reducing overhead.
Typically reduces administrative cost per encounter by 30–40% while improving patient follow-through.
Typically reduces non-revenue back-office cost per load by 30–40%.
Thousands of Patients Recommend us
"Optimus Innovations improved our patient support with professionalism and accuracy."
Result: fewer missed calls and faster scheduling turnaround.
Juan Basto
DHG Medical Centers
"Exceptional service and seamless collaboration. Dependable partner."
Result: happier member inquiries and cleaner reporting.
Charles Vazquez
All In One Benefits Group
"Front desk and referrals now run smoothly. They understand urgency."
Result: quicker referral turnaround and calmer front desks.
Juan Rosa
Orange Medical Center
+1 (786) 453-8111
PHONE
