Enhance your Practice 

Streamline your practice with our affordable, expert outsourcing solutions. Let us handle the supplementary tasks like customer service and back-office management, so you can devote your full attention to patient care.

Transform Your Practice Now!

Over 240.000 patients attended

Trusted By:
DHG Logo CCM logo Orange Logo

About Optimus Innovations

At Optimus Innovations, we specialize in delivering cutting-edge BPO solutions tailored to the unique needs of the American healthcare industry. Our team of skilled professionals is committed to providing top-tier support for healthcare services, including patient management, medical records, and administrative tasks, ensuring that your practice thrives in today’s rapidly evolving landscape.

With a focus on healthcare innovation, operational efficiency, and client satisfaction, we enable healthcare providers of all sizes to maximize the benefits of outsourcing while maintaining the highest standards of quality, compliance, and security.

Our BPO Services

Web Development BPO

Web Development BPO

Outsource your web development projects to our expert team for cost-effective and high-quality solutions.

CRM and ERP Solutions

CRM and ERP Solutions

Let us handle your CRM and ERP needs, ensuring seamless integration and data accuracy.

IT Support BPO

IT Support BPO

Provide 24/7 technical support to your customers with our dedicated IT support team.

Digital Marketing BPO

Digital Marketing BPO

Boost your online presence with our comprehensive digital marketing services.

What Our Clients Say

"We went from having issues with customer service to outsourcing multiple operations to a team of experts. Highly recommended!"

- Jonathan Basto, DHG Medical Centers

"We were able to go from a local store to a digital business with caring and professional staff. Couldn't be happier!"

- Jose Lopez, JEM Store

"Professional, responsible, and skilled. They explained everything to me and made sure that I could get the job done."

- Ángel Hernández, Domicilios Ángel

BPO Success Stories

Customer Service BPO Success

Customer Service BPO Success

Managed the entire customer service operations for a healthcare client, resulting in a 30% increase in service level and a 40% reduction in operational costs.

Backoffice management and tracking

Backoffice management and tracking

Successfully cleared a 6-month backlog and delivered a custom tool to manage, track, and report on all operations for a healthcare client.

Get In Touch

Email: information@optimusinnova.com

Phone: +1 (786) 453-8111